A maintained presence
Update approved website content, Google Business Profile details, service information, and contact information.
BIRCH HANDS / SERVICE DETAIL
MarketingShow up clearly, and sound like your practice.
Visibility matters when the right people need to find your practice. Birch Hands supports the everyday coordination behind a consistent presence, using your approved message and review process rather than making clinical promises for you.
Discuss this serviceTHE WORKWhat you can
What you can
hand over.
These are examples to shape a role around your practice, not a promise to act outside your systems or approvals.
An organized content calendar
Prepare drafts for newsletters, social posts, blog updates, and simple graphics for your review before publication.
Referral and enquiry tracking
Keep referrer outreach, inbound enquiries, and agreed follow-up steps visible in your approved CRM or tracker.
Feedback coordination
Gather survey responses and route reviews or complaints for appropriate, privacy-conscious practice responses.
THE ARRANGEMENTClear scope.
Clear scope.
Good handoffs.
Coverage, responsibilities, and terms are agreed with your practice, not pulled from a fixed package.
Start with your voice
Agree audiences, channels, approved statements, brand materials, and who signs off on public content.
Publish by approval
We prepare and coordinate; nothing involving patient stories, health claims, or sensitive details is published without explicit approval and consent.
Review what matters
Track the work completed and the enquiries it generates using your available, practice-approved measures.
No invented endorsements, guaranteed patient growth, or unreviewed clinical claims. For US patient information, HIPAA training and a signed Business Associate Agreement precede access; approved logins and offshore restrictions are reviewed before work begins.
EXPLORE THE SERVICE DESKSupport that connects
Support that connects
across your practice.
START WITH A CONVERSATIONTell us what needs
Request a consultation Tell us what needs
attention.
Choose “Practice operations & growth” when you reach the consultation form. Please don’t share patient information.